Bilingual Insurance Front Desk & Customer Care

Bryce Welborn - State Farm Agent; Harker Heights (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Bryce Welborn - State Farm Agent is seeking a Receptionist to join our team. You will greet customers in person and by phone, manage appointments, and assist with inquiries while maintaining customer records. This role supports a collaborative insurance office focused on exceptional service.

The ideal candidate is organized, detail-oriented, and eager to learn about insurance products. Spanish bilingualism is required, with opportunities for advancement and development within the agency.

Qualifications

• Previous receptionist or customer service experience.
• Strong communication and interpersonal abilities.
• Excellent organizational and multitasking skills.
• Comfortable engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.
• Bilingual Spanish is required.

Responsibilities

• Greet customers in person and by phone, directing them to the right team members.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Discuss insurance options with prospects and existing customers.
• Provide excellent customer service and follow up on needs.
• Support team with administrative tasks and projects.

Skills

Bilingual Spanish

Communication

Organizational skills

Multitasking

Sales conversations

Tools

CRM systems

Microsoft Office

Job description

Bryce Welborn - State Farm Agent is seeking a Receptionist to join our team. You will greet customers in person and by phone, manage appointments, and assist with inquiries while maintaining customer records. This role supports a collaborative insurance office focused on exceptional service.

The ideal candidate is organized, detail-oriented, and eager to learn about insurance products. Spanish bilingualism is required, with opportunities for advancement and development within the agency.