Customer Relations Representative - State Farm Agent Team Member

Severiano Torres; Phoenix (AZ); Hybrid; USD 40,000 - 65,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Free food & snacks

Free uniforms

Opportunity for advancement

Paid time off

Company parties

Competitive salary

Flexible schedule

Training & development

Job summary

Severiano Torres State Farm office is seeking a Customer Bilingual Relations Representative to deliver exceptional customer experiences in a full-time Phoenix, AZ role. You will handle inquiries, maintain records, and support retention strategies while collaborating with other team members to serve the community.

The role emphasizes bilingual communication, attention to detail, and a path for internal growth for driven, sales-minded candidates within a trusted insurance agency.

Qualifications

• Fluency in English and Spanish is required.
• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Responsibilities

• Fluency in English and Spanish is required.
• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Bilingual English/Spanish

Communication

Problem-solving

Customer service

Job description

Customer Relations Representative - State Farm Agent Team Member

Full Time in Phoenix - AZ

• 401(k) matching
• Bonus based on performance
• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION

We are seeking candidates who are bilingual in English and Spanish. As a Customer Bilingual Relations Representative with Severiano Torres State Farm office, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Fluency in English and Spanish is required.
• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation $40,150.00 - $65,000.00 per year

Customer Relations Representative - State Farm Agent Team Member

Full Time in Phoenix - AZ

Benefits

• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Flexible schedule
• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION

We are seeking candidates who are bilingual in English and Spanish. As a Customer Bilingual Relations Representative with Severiano Torres State Farm office, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Fluency in English and Spanish is required.
• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation $40,150.00 - $65,000.00 per year

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