Bilingual Reception

MOHR Talent; Town of Florida (NY); On-site; USD 21,000 - 29,000; Full time

Job summary

MOHR Talent in North Miami, FL is seeking a Bilingual Reception & Customer Service Representative to be the welcoming face of the showroom. You will greet customers, handle calls, coordinate appointments, and support the showroom and sales team in English and Spanish.

This full-time onsite role requires a professional demeanor, strong organizational skills, and the ability to work with both English and Spanish-speaking customers.

Qualifications

• Fluent English and Spanish required.
• Experience in reception, customer service, hospitality, retail, or a similar role preferred.
• Comfortable speaking with customers in person and over the phone.
• Professional appearance and communication style.
• Strong organization and attention to detail.
• Reliable transportation and ability to work onsite in North Miami.
• Flexibility to work some Saturdays on a rotating schedule.

Responsibilities

• Welcome customers and guests as they arrive.
• Provide a friendly and professional first impression.
• Handle incoming calls and connect customers with the appropriate team member.
• Help coordinate customer appointments and schedules.
• Answer basic questions and direct requests to the right department.
• Keep the reception area neat and presentable.
• Assist the showroom and sales staff with administrative tasks.
• Communicate with customers in both English and Spanish.

Skills

Fluent English

Fluent Spanish

Job description

North Miami, FL
$18.00/hour | Full-Time | Onsite

A well-established retail showroom in North Miami is looking for a Bilingual Reception & Customer Service Representative to be the welcoming face of the showroom.

This position is ideal for someone who enjoys interacting with people, creating a positive first impression, and keeping the front office running smoothly. You will work directly with customers, handle incoming calls, coordinate appointments, and provide support to the showroom and sales team.

Bilingual Reception & Customer Service

North Miami, FL
$18.00/hour | Full-Time | Onsite

A well-established retail showroom in North Miami is looking for a Bilingual Reception & Customer Service Representative to be the welcoming face of the showroom.

This position is ideal for someone who enjoys interacting with people, creating a positive first impression, and keeping the front office running smoothly. You will work directly with customers, handle incoming calls, coordinate appointments, and provide support to the showroom and sales team.

Your Day-to-Day

• Welcome customers and guests as they arrive
• Provide a friendly and professional first impression
• Handle incoming calls and connect customers with the appropriate team member
• Help coordinate customer appointments and schedules
• Answer basic questions and direct requests to the right department
• Keep the reception area neat and presentable
• Assist the showroom and sales staff with administrative tasks
• Communicate with customers in both English and Spanish

What You Need

• Fluent English and Spanish
• Previous experience in reception, customer service, hospitality, retail, or a similar role
• Comfortable speaking with customers in person and over the phone
• Professional appearance and communication style
• Strong organization and attention to detail
• Reliable transportation and ability to work onsite in North Miami
• Flexibility to work some Saturdays as part of a rotating schedule

Schedule

This is a full-time onsite position. Saturdays are rotated among the team, and employees working Saturday receive a weekday off in return.

Experience That Can Help

Experience in any of the following environments is a plus:

• Retail or showroom
• Hospitality
• Customer service
• Sales support
• Front office administration
• Appointment scheduling
• Multi-line phone systems

MOHR Talent is an equal-opportunity employer and complies with all applicable federal, state, and local nondiscrimination laws. We provide equal employment opportunities regardless of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, genetic information, military/veteran status, or any other protected status. If you believe you have been discriminated against or have concerns about our compliance, please contact our Human Resources department at [e-mail]