Bilingual Radiology Patient Services Specialist

RadNet; Port Reading (NJ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Health Savings Account

Wellness dollars

401(k) Employer Match

Free imaging services for you and your

Job summary

RadNet Port Reading, NJ, is seeking a Patient Service Representative to greet and register patients, verify insurance, collect co-pays, and coordinate with the care team to ensure smooth visits.

You will navigate a fast-paced environment, communicate professionally with patients and staff, and protect patient information, while supporting back-office operations and ensuring accurate documentation.

Qualifications

• High school diploma or GED is required.
• Strong multitasking and communication skills.
• Experience delivering exceptional customer service.
• Medical terminology knowledge and recent radiology office experience preferred.
• Bilingual Spanish speaking preferred.

Responsibilities

• Greet and register patients in a friendly and service-oriented manner.
• Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
• Collect and log all co-pays and fees
• Answer/transfer incoming phone calls.
• Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.
• Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.
• Coordinate with the back-office staff for timely and effective care of patients
• Demonstrates competency regarding the need to safeguard patient property and Patient Health Information.
• Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements.
• Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals.
• Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
• Demonstrates respect for patient boundaries and cultural sensitivities during all interactions.
• Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
• Demonstrates ability to establish, nurture, and maintain cooperative working relationships.

Skills

Customer service

Communication skills

Multitasking

Spanish language

Education

High School Diploma or GED

Job description

RadNet Port Reading, NJ, is seeking a Patient Service Representative to greet and register patients, verify insurance, collect co-pays, and coordinate with the care team to ensure smooth visits.

You will navigate a fast-paced environment, communicate professionally with patients and staff, and protect patient information, while supporting back-office operations and ensuring accurate documentation.