Bilingual Public Safety Support Specialist (Spanish/English)

Datamark, Inc; El Paso (TX); In loco; USD 17.000 - 24.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health Care Plan (Medical, Dental &amp

Retirement Plan (401k, IRA)

Life Insurance (Basic, Voluntary &

Paid Time Off (PTO & Public Hoilds

Short Term & Long Term Disability

Training & Development

Wellness Resources

In-house gym

$15.00 per hour

Descrizione del lavoro

DATAMARK, Inc. in El Paso, TX is seeking a Bilingual Customer Service Representative II to serve as a crucial link between the community and public safety.

You will handle non-emergency police calls, take reports, and ensure callers receive calm, professional guidance during stressful situations. The ideal candidate will have strong communication skills, multitask effectively, and be fluent in English and Spanish, with experience in a call center or customer service environment.

Competenze

• Fluent in English and Spanish (read, write, and speak).
• Strong communication and interpersonal skills required.
• Ability to multitask in a fast-paced environment.
• Proficiency with computer systems and software applications.

Mansioni

• Handle non-emergency police calls and take reports.
• Provide calm, professional guidance to callers during stressful situations.

Conoscenze

Bilingual English/Spanish

Strong communication

Interpersonal skills

Multitasking

Problem solving

Computer skills

Formazione

High School Diploma or equivalent

Descrizione del lavoro

DATAMARK, Inc. in El Paso, TX is seeking a Bilingual Customer Service Representative II to serve as a crucial link between the community and public safety.

You will handle non-emergency police calls, take reports, and ensure callers receive calm, professional guidance during stressful situations. The ideal candidate will have strong communication skills, multitask effectively, and be fluent in English and Spanish, with experience in a call center or customer service environment.