Patient Services Clerk II (Bilingual)

Lake County, Illinois; Chicago (IL); On-site; USD 21,000 - 28,000; Full time

Job summary

Lake County Health Department and Community Health Center is seeking a friendly, customer-focused clerical assistant to support patient intake and reception at our health facilities.

Under supervision, you will greet clients, guide them to appropriate intake areas, enter data, assist with appointments and payments, and help with records while maintaining a clean waiting area. Requires a high school diploma; bilingual translation is valued. 37.5 hours per week. Equal opportunity employer.

Qualifications

• Greets clients and directs them to correct areas.
• Performs data entry and appointment scheduling.
• Handles payments and inquiries with customers.
• Maintains waiting room and records.
• Supports quality improvement and training.

Responsibilities

• Greets clients upon entrance and departure.
• Directs clients to the correct intake area.
• Explains intake process to new clients.
• Assists with appointment scheduling and data entry.
• Manages payments and referrals to programs.
• Maintains organization of waiting area.
• Participates in meetings and trainings.

Skills

Bilingual translation

Customer service

Clerical duties

Education

High School Diploma or GED

Job description

Lake County Health Department and Community Health Center is seeking a friendly, customer-focused clerical assistant to support patient intake and reception at our health facilities.

Under supervision, you will greet clients, guide them to appropriate intake areas, enter data, assist with appointments and payments, and help with records while maintaining a clean waiting area. Requires a high school diploma; bilingual translation is valued. 37.5 hours per week. Equal opportunity employer.