Bilingual Project Coordinator - Flooring Installations

Floor Interior Services Corp; Gainesville (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Free uniforms

Health insurance

Paid time off

Training & development

Vision insurance

Job summary

Floor Interior Services Corp in Gainesville, Florida is looking for a highly organized Project Coordinator to enhance customer satisfaction and streamline operations. You'll bridge the gap between customers and installers, ensuring projects run smoothly and effectively.

The ideal candidate will possess strong communication skills, be proactive, and have a background in customer service. Join our team and take part in creating an exceptional experience for our customers!

Qualifications

• 1-3 years of experience in a project coordination or customer service role.
• Proficient in multitasking and time management.
• Knowledge of the flooring industry is a plus.

Responsibilities

• Schedule installations and confirm daily appointments with customers.
• Track and monitor installation progress and service calls.
• Act as the first point of contact for customers, our retail partner, and installers.
• Assist in resolving customer concerns including site visits.
• Document and maintain accurate records of interactions and project updates.

Skills

Organizational skills

Problem-solving skills

Communication skills

Multitasking ability

Customer service experience

Bilingual (English/Spanish)

Education

High school diploma or equivalent

Tools

Microsoft Office (Outlook, Excel, Word, Teams)

Job description

Floor Interior Services Corp in Gainesville, Florida is looking for a highly organized Project Coordinator to enhance customer satisfaction and streamline operations. You'll bridge the gap between customers and installers, ensuring projects run smoothly and effectively.

The ideal candidate will possess strong communication skills, be proactive, and have a background in customer service. Join our team and take part in creating an exceptional experience for our customers!