Installation Coordinator — Fast-Turn Flooring Projects

Confidential Jobs; Tampa (FL); On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

Casual work environment

Premium 401k with 3% match

Medical Insurance with Health Savings

Prescription Drug Coverage

Vision Insurance

Life Insurance and AD&D

Short-term & Long-term Disability

Paid Holidays

Vacation time

Job summary

Confidential Jobs is seeking an Installation Coordinator for our Tampa branch. The role ensures installation teams are well-trained, delivering quality work and a positive customer experience, with strong leadership, organization, and communication across diverse personalities.

You will coordinate quick-turn installations, verify measurements, manage deposits and financing, procure materials, and reschedule as needed.

Qualifications

• 1+ years of experience managing staff; contractor management preferred.
• 1+ years of experience in the flooring and/or home improvement industry preferred.
• High School Diploma or equivalent.
• Ability to work a five-day, 40+ hour work week, including Saturdays and flexible hours.

Responsibilities

• Coordinate installation schedules for Quick-Turn jobs to meet 2–7 day commitments.
• Review and verify floor plan measurements using the Measure Square tool provided by Sales.
• Verify customer deposits, down payments, and financing holds.
• Order and track materials through vendor portals for timely installations.
• Monitor material readiness and accelerate installations when possible.
• Contact customers to schedule jobs sold without a confirmed install team and manage rescheduling.
• Conduct welcome calls to new clients as the primary contact for scheduling updates.
• Handle calls from the Call Center regarding active jobs and resolve inquiries.
• Identify bottlenecks in installation and purchasing processes and suggest improvements to reduce delays and costs.

Skills

Leadership

Communication skills

Organization

Time management

Customer-oriented

Teamwork

Independent judgment

Sense of urgency

Education

High School Diploma or equivalent

Job description

Confidential Jobs is seeking an Installation Coordinator for our Tampa branch. The role ensures installation teams are well-trained, delivering quality work and a positive customer experience, with strong leadership, organization, and communication across diverse personalities.

You will coordinate quick-turn installations, verify measurements, manage deposits and financing, procure materials, and reschedule as needed.