Bilingual Program Support Specialist — Workforce Services
C2 GPS- Capital Area Workforce
An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Benefits offered by this job
Job summary
C2 Global Professional Services in Austin, Texas, is seeking a Program Support Specialist to provide operational support for workforce center staff and customers. The role emphasizes compliance review, customer service, and maintaining accurate documentation, with bilingual English/Spanish strongly preferred and a valid driver’s license.
This position offers a comprehensive benefits package and opportunities for growth.
Qualifications
- High School Diploma or GED.
- Valid driver’s license and proof of insurance with safe driving record.
- One year of relevant experience preferred.
- Bilingual in English and Spanish strongly preferred.
Responsibilities
- Reviews and examines compliance reports to ensure alignment with program requirements.
- Monitors contacts and communications with customers. Coordinates required participation hours for customers and files documentation in the customer’s original case file.
- Participates in customer hearings and submits relevant documentation to appropriate parties.
- Seeks out new ways to improve workforce services to meet labor market needs.
- Performs other related duties as assigned.
Skills
Education
Tools
Job description
C2 Global Professional Services in Austin, Texas, is seeking a Program Support Specialist to provide operational support for workforce center staff and customers. The role emphasizes compliance review, customer service, and maintaining accurate documentation, with bilingual English/Spanish strongly preferred and a valid driver’s license.
This position offers a comprehensive benefits package and opportunities for growth.
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