Bilingual Program Support Specialist - Workforce Services

C2 GPS—West Central Texas; Abilene (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Wellness Reimbursement

Generous Paid Time Off

Paid Parental Leave

401(K) with 100% Employer Match

Dental

Vision

Life Insurance

Short and Long Term Disability

Pet Insurance

Job summary

A dynamic workforce services organization in Texas is looking for a Program Support Specialist to provide operational and technical support to workforce staff and customers. The role requires a high school diploma, exceptional customer service skills, and knowledge of workforce development. Responsibilities include monitoring customer participation and improving services to address labor market needs. Benefits include health insurance, generous paid time off, and a 401(K) with employer match. Join a passionate team dedicated to making a difference.

Qualifications

• 1 year of relevant experience preferred.
• Bilingual in English and Spanish strongly preferred.

Responsibilities

• Provides operational support to workforce center staff.
• Monitors customer communications and participation.
• Participates in customer hearings and submits documentation.
• Improves workforce services to meet labor market needs.

Skills

Knowledge of workforce development

Exceptional customer service

Excellent verbal and written communication skills

Problem-solving and critical thinking

Education

High School Diploma or GED

Tools

Word processing

Spreadsheets

Job description

A dynamic workforce services organization in Texas is looking for a Program Support Specialist to provide operational and technical support to workforce staff and customers. The role requires a high school diploma, exceptional customer service skills, and knowledge of workforce development. Responsibilities include monitoring customer participation and improving services to address labor market needs. Benefits include health insurance, generous paid time off, and a 401(K) with employer match. Join a passionate team dedicated to making a difference.