Bilingual Customer Solutions Specialist

C2 GPS - Workforce Solutions Golden Crescent; Victoria (TX); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health Insurance

Wellness Reimbursement

Paid Time Off

Parental Leave

401K Match

Dental

Vision

Life Insurance

Disability Insurance

Pet Insurance

Job summary

C2 Global Professional Services (C2 GPS) is seeking a Customer Solutions Representative (CSR) to join its career center team in Texas. The CSR will build relationships with customers to access workforce services and referrals through community partners.

The role involves guiding job seekers, identifying job opportunities, and advising on resume development, applications, interview techniques, and appropriate attire. Bilingual English/Spanish is strongly preferred.

Qualifications

• High school diploma or GED required.
• Valid driver’s license and proof of insurance with good driving record.
• One year of relevant experience preferred.
• Bilingual in English and Spanish strongly preferred.

Responsibilities

• Communicate with customers by telephone or in-person to assess customer goals, provide information and assist job seekers transitioning to a new position.
• Review and identify job opportunities for customers and provide referrals to qualified candidates.
• Provide and advise customers on the local job market, employment services and resources, educational opportunities, and other available services to include resume development, application completion, interview techniques and proper dress attire.

Skills

Bilingual in English and Spanish

Education

High school diploma or GED

Job description

C2 Global Professional Services (C2 GPS) is seeking a Customer Solutions Representative (CSR) to join its career center team in Texas. The CSR will build relationships with customers to access workforce services and referrals through community partners.

The role involves guiding job seekers, identifying job opportunities, and advising on resume development, applications, interview techniques, and appropriate attire. Bilingual English/Spanish is strongly preferred.