Workforce Program Support Specialist - Flexible Hours

C2 GPS Permian Basin; Midland (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health Insurance

Wellness Reimbursement

Generous Paid Time Off

Paid Parental Leave

401(K) with 100% Employer Match up to

Job summary

C2 GPS Permian Basin is seeking a Program Support Specialist to provide operational support to the workforce center staff and assist workforce customers with technical needs. The role emphasizes compliant record-keeping, customer communications, and documentation.

You will coordinate participation hours, file documents, and support hearings, while seeking continuous improvements to service delivery. A strong background in workforce development and customer service is preferred, with bilingual

Qualifications

• Requires knowledge of workforce development and customer service.
• Proficient in word processing and spreadsheet software.
• Excellent verbal and written communication, with attention to documentation.

Responsibilities

• Reviews compliance reports to ensure alignment with program requirements.
• Monitors customer contacts and communications; coordinates participation hours and files documentation.
• Participates in customer hearings and submits relevant documentation to appropriate parties.
• Seeks ways to improve workforce services to meet labor market needs.

Skills

Workforce development

Customer service

Communication skills

Problem solving

Organizational skills

Attention to detail

Education

High School Diploma or GED

Tools

Office software

Job description

C2 GPS Permian Basin is seeking a Program Support Specialist to provide operational support to the workforce center staff and assist workforce customers with technical needs. The role emphasizes compliant record-keeping, customer communications, and documentation.

You will coordinate participation hours, file documents, and support hearings, while seeking continuous improvements to service delivery. A strong background in workforce development and customer service is preferred, with bilingual