Bilingual Program Director — Shelter Services Leader

Women In Need, Inc. (Win); New York (NY); On-site; USD 85,000 - 90,000; Full time

Job summary

Women In Need, Inc. (Win) seeks a Program Director to lead the day-to-day operations of a transitional family residence serving families with children in New York.

You will ensure the program runs smoothly, safely, and compliant with OTDA, DHS, and Win standards. The role requires MPH/MSW/MA in Health or Social Services and 5+ years in human services, including 3 years in supervision with staff and budget responsibilities, plus familiarity with CARES, TIC, and MI.

Qualifications

• 5+ years of experience in human services.
• 3+ years in a supervisory role with staff and budget management.
• Familiarity with Evidence-Based Practices (EBP), Motivational Interviewing (MI), and Trauma-Informed Care (TIC).
• Strong professional judgment and cultural awareness.

Responsibilities

• Lead and supervise a multi-disciplinary team, including Social Service Supervisors, Housing Coordinators, and Case Managers.
• Integrate services across employment, childcare, and recreation to support client outcomes.
• Coach, train, and develop staff to drive high performance and growth.
• Champion and implement Evidence-Based Practices (EBP), Trauma-Informed Care (TIC), and Motivational Interviewing (MI).
• Monitor program performance toward housing, employment, and family stability goals.
• Ensure timely, accurate documentation and compliance with program standards and CARES.
• Build and maintain partnerships with community providers and stakeholders.
• Oversee program operations to maintain a safe, compliant, high-quality environment.

Skills

Team leadership

Staff supervision

Budget management

Evidence-Based Practices

Trauma-Informed Care

Motivational Interviewing

Education

MPH / MSW / MA in Health or Social Services

Tools

CARES system

Job description

Women In Need, Inc. (Win) seeks a Program Director to lead the day-to-day operations of a transitional family residence serving families with children in New York.

You will ensure the program runs smoothly, safely, and compliant with OTDA, DHS, and Win standards. The role requires MPH/MSW/MA in Health or Social Services and 5+ years in human services, including 3 years in supervision with staff and budget responsibilities, plus familiarity with CARES, TIC, and MI.