Bilingual Pharmacy Customer Service Specialist

JobRx, Inc.; Omaha (NE); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, and Life Insurance

Tuition Reimbursement

401(k)

Free fitness center

Job summary

OneWorld Community Health Centers, Inc. in Omaha, Nebraska, is hiring a Pharmacy Customer Service Representative I for a full-time, 40-hour week on a Monday–Friday schedule with rotating Saturday shifts at the Main Livestock Exchange Campus.

The role supports pharmacy programs, assists patients with records, insurance, prescriptions, and language interpretation; it requires bilingual English/Spanish communication and cash handling experience.

Qualifications

• High school diploma or equivalent required.
• Minimum of 18 years of age.
• Nebraska Pharmacy Technician license preferred; license eligibility required.
• At least 1 year of cash handling experience.
• Proficiency with MS Word, Excel, and internet usage.
• Bilingual English and Spanish required.
• Strong written and verbal communication skills.
• Solid math and analytical problem solving skills.
• Ability to work independently and as part of a team.
• Awareness of low-income and medically underserved populations.

Responsibilities

• Welcomes patients and provides excellent customer service.
• Registers and maintains patient records and insurance in the pharmacy software.
• Performs daily cash register operations and cash handling.
• Receives, refills, and mails prescriptions.
• Advises patients on medication financial assistance options.
• Provides translation and interpretation as needed.

Skills

Customer service

English/Spanish bilingual

Communication skills

Math skills

Independent work

Team collaboration

Education

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Internet usage

Job description

OneWorld Community Health Centers, Inc. in Omaha, Nebraska, is hiring a Pharmacy Customer Service Representative I for a full-time, 40-hour week on a Monday–Friday schedule with rotating Saturday shifts at the Main Livestock Exchange Campus.

The role supports pharmacy programs, assists patients with records, insurance, prescriptions, and language interpretation; it requires bilingual English/Spanish communication and cash handling experience.