Bilingual Personal Injury Case Manager

Torklaw; Irvine (CA); On-site; USD 55,000 - 85,000; Full time

Job summary

Torklaw is seeking a skilled plaintiff personal injury paralegal to support pre-litigation and settlement processes, including gathering medical records, file management, and client communication. You will work closely with attorneys to move cases toward resolution.

The ideal candidate has 2+ years in plaintiff PI, excellent communication, organization, and a team-oriented mindset, with bilingual English/Spanish being a plus.

Qualifications

• 2+ years of experience in plaintiff personal injury.
• Proficient with standard office and productivity software.
• Excellent written and verbal communication skills.
• Highly organized with the ability to manage multiple tasks and priorities effectively.
• Resourceful problem-solver with the ability to navigate challenging situations professionally.
• Professional, personable, and client-focused demeanor.
• Prior litigation experience is a plus.
• Bilingual in English and Spanish is a plus but not required.

Responsibilities

• Manage pre-litigation personal injury cases from inception through settlement
• Maintain organized and accurate case files, records, and documentation
• Communicate with clients, attorneys, insurance adjusters, medical providers, and other involved parties
• Assist with drafting and preparing legal documents and correspondence
• Gather and organize medical records, bills, evidence, and other case-related materials
• Coordinate medical treatment and assist clients throughout the claims process
• Handle property damage claims and assist with lien negotiations
• Monitor case progress and ensure deadlines, milestones, and follow-ups are completed timely
• Work collaboratively with attorneys, and support staff to move cases efficiently toward resolution
• Provide compassionate and professional client service while managing sensitive situations with care and professionalism

Skills

Plaintiff PI experience

Team collaboration

Written and verbal communication

Organization & multitasking

Problem-solving

Client-focused demeanor

Bilingual (English/Spanish)

Litigation awareness

Tools

Microsoft Office

Job description

Torklaw is seeking a skilled plaintiff personal injury paralegal to support pre-litigation and settlement processes, including gathering medical records, file management, and client communication. You will work closely with attorneys to move cases toward resolution.

The ideal candidate has 2+ years in plaintiff PI, excellent communication, organization, and a team-oriented mindset, with bilingual English/Spanish being a plus.