Bilingual Personal Banker (Spanish) – Grow Customer Relationships

PNC; Hazleton (Luzerne County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

401(k) with PNC match

Paid time off

Dental and vision

Job summary

PNC's Church Street branch in Hazleton, PA is seeking a bilingual Personal Banker to grow the customer base and deepen relationships through proactive sales and exceptional service. The role is based in-office in Hazleton and emphasizes a compliant, customer-focused experience.

The ideal candidate will be fluent in Spanish, possess an associates degree or equivalent, and bring 3+ years in financial services with a proven track record in sales and customer support.

Qualifications

• Associates degree or equivalent required; relevant experience considered.
• Fluent or proficient Spanish language preferred.
• Strong customer service and sales aptitude within banking.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service.
• Engage customers to improve their financial wellbeing using PNC solutions.
• Collaborate with ecosystem partners to grow wallet share and loyalty.
• Manage customer risk and adhere to policies while delivering a differentiated experience.
• Participate in daily branch operations and deliver effective lobby engagement.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Spanish speaking

Education

Associates or equivalent degree

Job description

PNC's Church Street branch in Hazleton, PA is seeking a bilingual Personal Banker to grow the customer base and deepen relationships through proactive sales and exceptional service. The role is based in-office in Hazleton and emphasizes a compliant, customer-focused experience.

The ideal candidate will be fluent in Spanish, possess an associates degree or equivalent, and bring 3+ years in financial services with a proven track record in sales and customer support.