Bilingual Branch Banker: Grow Relationships & Revenue

PNC; Scranton (Lackawanna County); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical & prescription coverage

Dental & vision

401(k) with matching

Paid holidays

Education assistance

Parental leave

Job summary

PNC's West Scranton branch in Scranton, PA, is seeking a Bilingual Branch Banker. Based in-office, you will deliver a high-quality customer experience and drive growth in customers' financial wellbeing. Bilingual English/Spanish is preferred to serve a diverse community.

The role emphasizes proactive sales conversations, adherence to policies, and collaboration with ecosystem partners to expand share of wallet and loyalty.

Qualifications

• 3+ years of experience in banking or customer-facing roles.
• Strong understanding of financial products and services.
• Bilingual English/Spanish preferred to serve a diverse customer base.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service.
• Lead customers through the full PNC conversation to identify solutions.
• Educate customers on managing financial transactions using technology and tools.
• Adhere to policies and manage branch operations efficiently.
• Engage with community partners to grow share of wallet and loyalty.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC's West Scranton branch in Scranton, PA, is seeking a Bilingual Branch Banker. Based in-office, you will deliver a high-quality customer experience and drive growth in customers' financial wellbeing. Bilingual English/Spanish is preferred to serve a diverse community.

The role emphasizes proactive sales conversations, adherence to policies, and collaboration with ecosystem partners to expand share of wallet and loyalty.