Bilingual Branch Banker: Customer Growth & Service

PNC Financial Services Group, Inc.; Mount Pocono (PA); On-site; USD 42,000 - 56,000; Full time

Job summary

PNC is seeking a Branch Banker based in Mount Pocono, PA. This in-office role focuses on acquiring and deepening the branch customer base while delivering an outstanding customer experience and financial wellbeing solutions.

You will drive proactive sales conversations, educate customers on digital tools, and collaborate with ecosystem partners to grow share of wallet while adhering to policies and risk controls. Spanish preferred.

Qualifications

• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
• Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
• Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Drive proactive sales conversations and deliver a full PNC conversation with every client interaction.
• Educate customers on managing financial transactions by leveraging technology, tools and resources.
• Manage risk through adherence to policies and procedures and support daily branch operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience (CX)

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is seeking a Branch Banker based in Mount Pocono, PA. This in-office role focuses on acquiring and deepening the branch customer base while delivering an outstanding customer experience and financial wellbeing solutions.

You will drive proactive sales conversations, educate customers on digital tools, and collaborate with ecosystem partners to grow share of wallet while adhering to policies and risk controls. Spanish preferred.