Bilingual Personal Banker - Spanish/English Sales & Service

First Community Bancshares, Inc.; Mesquite (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

First Community Bancshares, Inc. in Mesquite, TX, seeks a Teller to deliver outstanding customer service and handle cash transactions in a busy branch. The role emphasizes bilingual communication (Spanish/English), accuracy, and strict adherence to bank policies.

You will process deposits, withdrawals, wires, checks, and money orders, cross-sell services, and support daily operations while maintaining a welcoming, compliant environment for a diverse customer base.

Qualifications

• At least 18 years of age.
• High school diploma, equivalency or currently attending high school.
• Ability to communicate clearly in both Spanish and English.
• Six months of retail or customer service experience preferred.
• Flexible schedule including evenings, weekends and holidays.
• Pass background investigation per company policy.
• Able to get along with co-workers and work in a team.

Responsibilities

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, in a high-volume sales environment.
• Evaluate customer relationships to offer bank products and services.
• Follow established policies in accordance with bank directions.
• Achieve monthly new account production targets as assigned by upper management.
• Participate in an active sales environment that may require in-store aisle prospecting.
• Process deposits and pay out funds and balance each day's operations.
• Receive cash and checks for deposit, verify amounts and endorsements.
• Examine cash to guard against counterfeit checks and identification.
• Enter transactions into computer and issue customer receipts.
• Sell and prepare money orders, cashier's checks, wires, and CDs.
• Process Western Union wires and cash advances.
• Cross-sell bank services and products.
• Provide bank services to a diverse customer base, including a large Spanish-speaking population.
• Perform other tasks as requested by supervisors.
• Regular and predictable attendance and punctuality.
• Approval limits will be based on established authority levels.

Skills

Bilingual (Spanish/English)

Customer service

Team player

Flexible schedule

Education

High school diploma or equivalent

Job description

First Community Bancshares, Inc. in Mesquite, TX, seeks a Teller to deliver outstanding customer service and handle cash transactions in a busy branch. The role emphasizes bilingual communication (Spanish/English), accuracy, and strict adherence to bank policies.

You will process deposits, withdrawals, wires, checks, and money orders, cross-sell services, and support daily operations while maintaining a welcoming, compliant environment for a diverse customer base.