Bilingual Personal Banker - Serve Spanish-speaking Customers

First Community Bancshares, Inc.; El Paso (TX); Hybrid; USD 17,000 - 28,000; Full time

Job summary

First Community Bancshares, Inc. in El Paso, TX is seeking a full-time teller to deliver exceptional customer service in a high-volume environment. You will handle cash deposits and withdrawals, assess customer needs, and promote bank products to both Spanish- and English-speaking clients.

The role requires strong communication, team collaboration, and the ability to work evenings, weekends, and holidays. A high school diploma or equivalent is required, with background checks conducted as part

Qualifications

• Minimum age 18.
• High school diploma or equivalent.
• Ability to communicate clearly and professionally in both Spanish and English.
• Six months of work experience in a retail or customer service environment preferred.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Must successfully pass background investigation according to company policy.
• Must be able to get along with co-workers and work effectively in a team environment.

Responsibilities

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate customer relationships, new and existing account holders, to offer bank products and services.
• Follow established policies in accordance with the bank and the supervisor's direction.
• Accountable for the personal achievement of monthly new account production as assigned by upper management.
• Participate in an active sales environment that may require in-store aisle prospecting.
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations.
• Receive cash and checks for deposit, verify amounts, and look for check endorsements.
• Examine cash carefully to guard against acceptance of counterfeit checks and identification.
• Enter transactions into computer and issue customer receipts.
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit.
• Process western union wires and cash advances.
• Cross-sell bank services and products.
• Provide bank services to a diverse customer base, including a large Spanish speaking population.
• Perform other tasks requested by supervisors as they relate to the bank and its functions.
• Regular and predictable attendance and punctuality.
• Approval limits will be based upon established authority levels

Skills

Bilingual Spanish/English

Cash handling

Education

High school diploma or equivalent

Job description

First Community Bancshares, Inc. in El Paso, TX is seeking a full-time teller to deliver exceptional customer service in a high-volume environment. You will handle cash deposits and withdrawals, assess customer needs, and promote bank products to both Spanish- and English-speaking clients.

The role requires strong communication, team collaboration, and the ability to work evenings, weekends, and holidays. A high school diploma or equivalent is required, with background checks conducted as part