Bilingual Personal Banker — Spanish-Speaking Sales & Service

First Community Bancshares, Inc.; Lubbock (TX); Hybrid; USD 30.000 - 42.000; Vollzeit

Zusammenfassung

First Community Bancshares, Inc. in Texas is seeking a customer service–driven Bank Teller to assist customers with cash transactions, deposits and withdrawals, and to promote bank products in a high-volume branch.

The role requires flexible scheduling, teamwork, and attentiveness to security, with responsibility for accurate recordkeeping, cross-selling, and delivering friendly service to a diverse, including Spanish-speaking, clientele.

Qualifikationen

• 18 years of age or older
• High school diploma or equivalent or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Able to work a flexible schedule including evenings, weekends, and holidays
• Pass background investigation according to company policy
• Able to get along with co-workers and work effectively in a team environment

Aufgaben

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor's direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process Western Union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality
• Approval limits will be based upon established authority levels

Jobbeschreibung

First Community Bancshares, Inc. in Texas is seeking a customer service–driven Bank Teller to assist customers with cash transactions, deposits and withdrawals, and to promote bank products in a high-volume branch.

The role requires flexible scheduling, teamwork, and attentiveness to security, with responsibility for accurate recordkeeping, cross-selling, and delivering friendly service to a diverse, including Spanish-speaking, clientele.