Bilingual Personal Banker: Launch Your Banking Career

BOK Financial; Houston (TX); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

9-week Banking Navigator training

Career development opportunities

Training at multiple locations

Job summary

BOK Financial is seeking a Bilingual Personal Banker II in Houston to build relationships and offer consultative banking services. The role begins with a comprehensive 9-week Banking Navigator training, equipping you with the tools to excel in client interactions, product recommendations, and service delivery.

The program may require training at different locations before a permanent branch assignment, with opportunities for growth into full-time personal banker duties and long-term career

Qualifications

• Minimum 1 year of sales, retail, or customer service experience.
• High School diploma or equivalent; college degree a plus.
• Strong communication and relationship-building skills.
• Knowledge of consumer financial products preferred.

Responsibilities

• Open and service retail products for new and existing clients.
• Provide consultative conversations to deepen client relationships.
• Educate clients about online banking, Bill Pay, and mobile services.
• Resolve routine client questions while maintaining high service levels.
• Process teller transactions and identify opportunities to help clients meet goals.
• Adhere to internal controls, policies, and regulatory requirements.

Skills

Bilingual EN/ES

Customer Service

Sales Skills

Relationship Building

Communication Skills

Education

High School Diploma or Equivalent

College Degree Preferred

Tools

Core Banking System

Online Banking Platform

Job description

BOK Financial is seeking a Bilingual Personal Banker II in Houston to build relationships and offer consultative banking services. The role begins with a comprehensive 9-week Banking Navigator training, equipping you with the tools to excel in client interactions, product recommendations, and service delivery.

The program may require training at different locations before a permanent branch assignment, with opportunities for growth into full-time personal banker duties and long-term career