Bilingual Personal Banker: Build Client Relationships

BOK Financial Corporation; Albuquerque (NM); Sur place; USD 36 000 - 48 000; Plein temps

Résumé du poste

BOK Financial Corporation in Albuquerque, NM is hiring a Bilingual Personal Banker. This entry-level banking role focuses on building client relationships through consultative conversations and service across retail banking products.

You’ll participate in a comprehensive 9-week Banking Navigator training to equip you with skills for success. During training you may be assigned to a different location; after graduation you’ll work as a Personal Banker delivering best-in-class service while

Qualifications

• High school diploma or equivalent and a minimum of 1 year of sales, retail, or customer service experience.
• A college degree is a plus or equivalent combination of education and experience.
• Knowledge of consumer financial products and retail banking services.
• Effective consultative communication and relationship-building skills.

Responsabilités

• Deliver exceptional client experience to build, expand, and retain long-term client relationships.
• Open a full range of retail products, including loan products, for new and existing clients.
• Educate clients about online banking, Bill Pay, E‑Statements, and mobile/ATM deposits.
• Resolve simple to moderate client problems while maintaining high client satisfaction.
• Conduct teller transactions and identify opportunities to deepen client relationships.

Connaissances

Customer service

Sales

Communication

Interpersonal skills

Attention to detail

Formation

High school diploma

Sales/retail/customer service experience (1 year)

College degree a plus

Description du poste

BOK Financial Corporation in Albuquerque, NM is hiring a Bilingual Personal Banker. This entry-level banking role focuses on building client relationships through consultative conversations and service across retail banking products.

You’ll participate in a comprehensive 9-week Banking Navigator training to equip you with skills for success. During training you may be assigned to a different location; after graduation you’ll work as a Personal Banker delivering best-in-class service while