Bilingual Personal Banker - Houston: Grow Customer Loyalty

PNC; Pasadena (TX); Presencial; USD 42 000 - 62 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health benefits

401(k) with company match

Paid holidays

Vacation and leave

Resumo da oferta

PNC is seeking a Personal Banker in Houston, TX to acquire and deepen the branch customer base through proactive sales and service activities.

You will deliver a full PNC conversation to identify suitable solutions, educate customers on options, and collaborate with ecosystem partners to grow customer loyalty and share of wallet. The role emphasizes in-office work and risk-conscious operations.

Qualificações

• Preferred Skills include accountability, banking, client loyalty, customer experience (CX), customer service, identifying opportunities, leveraging technology, proactive sales.

Responsabilidades

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage the customer experience by identifying opportunities to improve financial wellbeing.
• Collaborate with ecosystem partners to grow customer share of wallet and drive revenue and loyalty.
• Deliver proactive sales conversations via outbound calls, service-to-sales, teller interactions, and lobby engagement.
• Educate customers on options for managing financial transactions using technology and resources.
• Ensure risk is managed by adhering to policies and procedures and exercising sound judgment.

Conhecimentos

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Descrição da oferta de emprego

PNC is seeking a Personal Banker in Houston, TX to acquire and deepen the branch customer base through proactive sales and service activities.

You will deliver a full PNC conversation to identify suitable solutions, educate customers on options, and collaborate with ecosystem partners to grow customer loyalty and share of wallet. The role emphasizes in-office work and risk-conscious operations.