Bilingual Personal Banker — Growth & Client Solutions

BOK Financial; Denver (CO); On-site; USD 40,000 - 60,000; Full time

Job summary

BOK Financial is seeking a Bilingual Personal Banker to enhance client experience through exceptional service and support. This role is part of a comprehensive 9-week Banking Navigator training program, equipping new employees with essential skills for success as a Personal Banker.

Responsibilities include delivering personalized service, educating clients on financial products, and resolving issues efficiently. Candidates should possess strong communication skills and have prior experience in sales or customer service.

Qualifications

• Minimum of 1+ years of sales or customer service experience.
• Working knowledge of consumer financial products and services.
• Ability to handle multiple tasks and work under pressure.

Responsibilities

• Deliver exceptional client experience to build long-term relationships.
• Educate clients about bank services for additional convenience.
• Resolve client problems while ensuring satisfaction.

Skills

Excellent verbal communication skills

Excellent written communication skills

Problem-solving and conflict resolution skills

Detail oriented

Interpersonal skills

Education

High school diploma or equivalent

College degree (preferred)

Job description

BOK Financial is seeking a Bilingual Personal Banker to enhance client experience through exceptional service and support. This role is part of a comprehensive 9-week Banking Navigator training program, equipping new employees with essential skills for success as a Personal Banker.

Responsibilities include delivering personalized service, educating clients on financial products, and resolving issues efficiently. Candidates should possess strong communication skills and have prior experience in sales or customer service.