Bilingual Personal Banker I: Service & Solutions

Lone Star National Bank; Mission (TX); In loco; USD 38.000 - 60.000; Tempo pieno

Descrizione del lavoro

Lone Star National Bank is seeking a Personal Banker in Mission, TX to support customers with routine banking needs, open accounts, process transactions, and ensure regulatory compliance. This role emphasizes service quality, accurate documentation, and cross-selling of bank products, including credit cards and self-service solutions.

The position requires ability to communicate professionally, strong attention to detail, and adherence to internal controls.

Competenze

• High School Diploma or GED
• Bachelor’s degree in business, marketing or related field, preferred
• (1) year of financial service industry experience required
• Thorough understanding of corporate business account documentation and consumer loan documentation, including proficiency with BSA and CIP, preferred
• Demonstrated ability to retain and apply detailed procedural and regulatory information
• Strong attention to detail, accuracy, and accountability
• Ability to learn and adapt to new information, procedures, and technology platforms
• Proficiency in personal computers and Microsoft Office applications (Word, Excel, Outlook)
• Bilingual in English and Spanish required
• Ability to work flexible hours, including Monday through Friday and a rotating Saturday schedule, as business needs dictate

Mansioni

• Create a welcoming environment and communicate professionally with customers and team members
• Deliver high-quality customer service and strive for service excellence
• Apply critical thinking to resolve financial needs for customers
• Ensure all documentation and regulatory requirements (BSA, CIP) are completed accurately
• Maintain attention to detail to ensure compliance and risk mitigation
• Support branch operations and assist teller line to maintain service flow
• Cross-sell bank products and refer customers to partners for complex needs
• Participate in training and bank programs as needed

Conoscenze

Customer service

Sales skills

Bilingual Eng/Spa

Regulatory compliance

Team communication

Formazione

High School Diploma or GED

Bachelor’s degree in business/marketing/related field (preferred)

Strumenti

Microsoft Office (Word)

Microsoft Excel

Microsoft Outlook

Descrizione del lavoro

Lone Star National Bank is seeking a Personal Banker in Mission, TX to support customers with routine banking needs, open accounts, process transactions, and ensure regulatory compliance. This role emphasizes service quality, accurate documentation, and cross-selling of bank products, including credit cards and self-service solutions.

The position requires ability to communicate professionally, strong attention to detail, and adherence to internal controls.