Bilingual Personal Banker: Growth & Compliance

Lone Star National Bank; South Padre Island (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

Lone Star National Bank in South Padre Island, TX is seeking a Personal Banker to assist customers with routine banking needs, open accounts, process transactions, and ensure documentation and regulatory requirements are met accurately. This position emphasizes service quality and regulatory compliance while delivering a positive customer experience.

Bilingual English/Spanish abilities are preferred to serve a diverse client base, and you will support branch operations and cross-sell banking

Qualifications

• High School Diploma or GED is required.
• Bachelor’s degree in business, marketing or related field is preferred.
• 1 year of financial service industry experience is required.
• Thorough understanding of corporate business account documentation and consumer loan documentation, including BSA and CIP, preferred.
• Demonstrated ability to retain and apply detailed procedural and regulatory information.
• Strong attention to detail, accuracy, and accountability.
• Ability to learn and adapt to new information, procedures, and technology platforms.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook).
• Bilingual in English and Spanish is required.
• Ability to work flexible hours including Monday–Friday and rotating Saturdays.

Responsibilities

• Creates a welcoming environment and communicates professionally with customers and team members.
• Delivers high-quality customer service consistently.
• Resolves queries and identifies financial solutions for customers.
• Ensures all documentation, disclosures, and regulatory requirements are completed accurately.
• Maintains compliance with internal controls, risk management, and bank policies.
• Supports branch operations and teller line as needed to maintain service flow.

Skills

Bilingual English/Spanish

Customer service

Attention to detail

MS Office

Financial services experience

BSA/CIP knowledge

Education

High School Diploma or GED

Bachelor’s degree in business or related field, preferred

Job description

Lone Star National Bank in South Padre Island, TX is seeking a Personal Banker to assist customers with routine banking needs, open accounts, process transactions, and ensure documentation and regulatory requirements are met accurately. This position emphasizes service quality and regulatory compliance while delivering a positive customer experience.

Bilingual English/Spanish abilities are preferred to serve a diverse client base, and you will support branch operations and cross-sell banking