Bilingual Personal Banker - Customer Solutions

PNC; San Antonio (TX); Hybrid; USD 40,000 - 65,000; Full time

Benefits offered by this job

Medical & dental benefits

401(k) with company match

Paid time off

Job summary

PNC is seeking a Personal Banker in San Antonio, TX, based at the Stevens Ranch branch. The role focuses on strengthening customer relationships through a defined sales process, guiding customers to suitable financial solutions, and engaging with ecosystem partners to grow share of wallet.

The position emphasizes front-line customer service, risk awareness, and collaboration within an in-office, supportive culture. Bilingual Spanish preferred.

Qualifications

• Typically requires 3+ years experience or product knowledge.
• Associates or equivalent degree preferred, with related experience.
• Spanish language skills preferred.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Manages customer experience by identifying opportunities to improve financial wellbeing.
• Collaborates with ecosystem partners to grow customer share of wallet.
• Drives proactive sales conversations through defined processes and lobby engagement.
• Educates customers on options for managing financial transactions leveraging technology.
• Manages risk and ensures adherence to policies in daily operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associates or equivalent degree

Job description

PNC is seeking a Personal Banker in San Antonio, TX, based at the Stevens Ranch branch. The role focuses on strengthening customer relationships through a defined sales process, guiding customers to suitable financial solutions, and engaging with ecosystem partners to grow share of wallet.

The position emphasizes front-line customer service, risk awareness, and collaboration within an in-office, supportive culture. Bilingual Spanish preferred.