Bilingual Personal Banker: Grow Customer Relationships

PNC Financial Services Group, Inc.; San Antonio (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical coverage

401(k) with company match

Pension and stock purchase plans

Paid time off

Job summary

PNC Financial Services Group, Inc. is seeking a Personal Banker in San Antonio, TX. The role focuses on strengthening customer relationships through a defined sales process and advising on financial solutions. Bilingual Spanish preferred and in-office at Stone Oak branch.

The position emphasizes proactive sales, customer loyalty, and collaboration with ecosystem partners to grow share of wallet and manage risk within policies.

Qualifications

• Associates or equivalent degree and related experience (3+ years) required.
• Spanish speaking - preferred.
• No degree required in some cases, related experience may be considered.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage the customer experience by improving financial wellbeing.
• Collaborate with ecosystem partners to grow customer share of wallet and drive loyalty.
• Lead proactive sales conversations through defined processes, including outbound calls and lobby engagement.
• Deliver a complete PNC conversation to identify suitable solutions.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Digital Awareness

Effective Communications

Managing Multiple Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

Associates degree or equivalent

3+ years experience

No Degree

Job description

PNC Financial Services Group, Inc. is seeking a Personal Banker in San Antonio, TX. The role focuses on strengthening customer relationships through a defined sales process and advising on financial solutions. Bilingual Spanish preferred and in-office at Stone Oak branch.

The position emphasizes proactive sales, customer loyalty, and collaboration with ecosystem partners to grow share of wallet and manage risk within policies.