Bilingual Spanish Personal Banker: Elevate Customer Trust

PNC Financial Services Group, Inc.; Port Arthur (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical / prescription drug coverage

Dental and vision options

401(k) with PNC match

Pension and stock purchase plans

Up to 11 paid holidays

Job summary

PNC Financial Services Group, Inc. in Port Arthur, TX is hiring a Personal Banker to grow the branch customer base and deliver a full PNC conversation with every interaction. You will engage customers, explain banking options, and drive relationship profitability in a high-touch, in-office environment.

The role requires Spanish language proficiency and a commitment to excellent customer service, with opportunities to leverage technology and ecosystem partners to enhance client outcomes.

Qualifications

• Associates degree or equivalent; related banking experience is desirable.
• Bilingual in Spanish required for the role.
• 3+ years of relevant experience in banking or customer sales

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage the customer experience and identify opportunities to improve financial wellbeing.
• Educate customers on PNC solutions and leverage partnerships to grow wallet share.
• Drive sales conversations and maintain risk controls in daily branch operations.

Skills

Accountability

Banking

Customer Service

Understanding Customer Needs

Identifying Opportunities

Effective Communications

Prospecting

Retail Lending

Education

Associates or equivalent degree

Job description

PNC Financial Services Group, Inc. in Port Arthur, TX is hiring a Personal Banker to grow the branch customer base and deliver a full PNC conversation with every interaction. You will engage customers, explain banking options, and drive relationship profitability in a high-touch, in-office environment.

The role requires Spanish language proficiency and a commitment to excellent customer service, with opportunities to leverage technology and ecosystem partners to enhance client outcomes.