Bilingual Personal Banker – Customer Growth & Service

PNC Financial Services Group; Phoenix (AZ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

401(k) with company match

Paid holidays and time off

Job summary

PNC's Personal Banker in Phoenix helps customers improve their financial wellbeing through proactive sales, excellent service, and a welcoming in-branch experience. You will assist with accounts, transfers, and everyday banking needs while guiding clients to suitable PNC solutions.

Teamwork, compliance, and risk awareness are essential as you collaborate with partners to grow wallet share. Spanish language ability is a plus, and a customer-focused mindset is expected to deliver outstanding

Qualifications

• Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typical requires 3+ years experience.
• Candidate should demonstrate knowledge of banking products and customer service excellence.
• Ability to identify customer needs and propose appropriate PNC solutions.

Responsibilities

• Build and deepen client relationships to grow share of wallet.
• Deliver a full PNC conversation to identify solutions during client interactions.
• Leverage partnerships to acquire, expand and retain relationships.
• Ensure risk controls and adherence to policies in daily operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC's Personal Banker in Phoenix helps customers improve their financial wellbeing through proactive sales, excellent service, and a welcoming in-branch experience. You will assist with accounts, transfers, and everyday banking needs while guiding clients to suitable PNC solutions.

Teamwork, compliance, and risk awareness are essential as you collaborate with partners to grow wallet share. Spanish language ability is a plus, and a customer-focused mindset is expected to deliver outstanding