Bilingual Personal Banker (Spanish) – Customer Growth

PNC; San Marcos (TX); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Medical and prescription drug coverage

Dental and vision options

Life insurance

Disability protection

401(k) with PNC match

Pension and stock purchase plans

Dependent care reimbursement

Back-up child/elder care

Adoption, surrogacy, and doula Reimb.

Educational assistance

Wellness program with financial incent

Maternity/Parental leave

11 paid holidays per year

9 occasional absence days per year

15–25 vacation days per year

Job summary

PNC in San Marcos, TX is seeking a Personal Banker. The role focuses on growing the branch customer base and delivering proactive sales and service to improve customers’ financial wellbeing. Expect collaboration with ecosystem partners and in-branch engagement to drive loyalty.

The position requires Spanish language ability and typically 3+ years of related experience or an Associates degree. In-office role with opportunities to help customers manage their finances using PNC tools.

Qualifications

• Associates or equivalent degree and related experience or product knowledge.
• Typically 3+ years experience; in lieu of a degree, a comparable combination may be considered.
• Spanish speaking ability is required.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Manages the customer experience by improving financial wellbeing.
• Collaborates with ecosystem partners to grow customer share of wallet.
• Positions PNC solutions to drive revenue and loyalty.
• Drives proactive sales conversations via outbound calls and lobby engagement.
• Delivers a full PNC conversation to identify appropriate solutions.
• Educates customers on managing transactions with technology and tools.
• Complies with policies and risk controls to protect customers and the bank.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales Competencies

Banking Products

Digital Awareness

Effective Communications

Managing Multiple Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

Associates or equivalent degree

Job description

PNC in San Marcos, TX is seeking a Personal Banker. The role focuses on growing the branch customer base and delivering proactive sales and service to improve customers’ financial wellbeing. Expect collaboration with ecosystem partners and in-branch engagement to drive loyalty.

The position requires Spanish language ability and typically 3+ years of related experience or an Associates degree. In-office role with opportunities to help customers manage their finances using PNC tools.