Bilingual Pediatric Intake Coordinator - Spanish

SERENITY HOME HEALTH CARE; Niles (IL); On-site; USD 28,000 - 33,000; Full time

Job summary

SERENITY HOME HEALTH CARE in Niles, IL, seeks a bilingual Pediatric Intake Coordinator to manage client appointments, verify insurance, and support onboarding and staff coordination.

Responsibilities include scheduling, intake for referrals, documentation verification, and maintaining accurate records while coordinating with caregivers and medical staff. The role requires excellent communication, organization, and proficiency with Microsoft Office.

Qualifications

• High school diploma or GED is required.
• Experience in a healthcare or medical office setting preferred.
• Working knowledge of medical terminology and insurance plans.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Strong communication and telephone etiquette skills.
• Excellent organizational and documentation abilities.

Responsibilities

• Schedule, reschedule, and cancel client appointments as needed.
• Conduct intake and follow-up for referrals, verifying necessary authorizations and paperwork.
• Communicate with clients regarding appointments, services, and procedures.
• Collect and verify required documentation, including insurance details and certifications.
• Verify client demographic and insurance information and notify of uncovered fees when applicable.
• Confirm staff schedules and visits for payroll and billing accuracy.
• Support Nursing Supervisors with administrative tasks related to assigned clients.
• Maintain accurate and confidential client and employee records.

Skills

Bilingual Spanish

Strong communication

Organizational skills

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

SERENITY HOME HEALTH CARE in Niles, IL, seeks a bilingual Pediatric Intake Coordinator to manage client appointments, verify insurance, and support onboarding and staff coordination.

Responsibilities include scheduling, intake for referrals, documentation verification, and maintaining accurate records while coordinating with caregivers and medical staff. The role requires excellent communication, organization, and proficiency with Microsoft Office.