Bilingual Intake Coordinator – Home Healthcare

At Peace Health Care Agency; Jenkintown (PA); On-site; USD 25,000 - 34,000; Full time

Job summary

At Peace Healthcare Agency is seeking an experienced Intake Coordinator to join our growing home healthcare team. The ideal candidate is organized, compassionate, and capable of handling intake calls, gathering client information, and guiding families through the admission process.

Must be Spanish-speaking and fluent in English, with prior healthcare intake or coordination experience. Responsibilities include coordinating assessments, maintaining confidential records, and collaborating with

Qualifications

• Previous intake or healthcare coordination experience REQUIRED.
• Fluent in English REQUIRED.
• Spanish-speaking REQUIRED.
• Excellent communication and organizational skills.
• Strong follow-up and attention to detail.

Responsibilities

• Serve as a primary contact for new clients, families, and referral sources.
• Conduct intake calls and gather client information.
• Explain services and guide clients through the intake process.
• Coordinate assessments, appointments, and admissions.
• Collect and track required documentation.
• Follow up on pending referrals and information.
• Maintain accurate client records.
• Coordinate with internal teams for a smooth transition to services.
• Handle calls, emails, and SMS professionally.
• Address client and family questions and concerns.
• Maintain confidentiality and HIPAA compliance.

Skills

Intake coordination

Spanish speaking

English fluency

Communication

Organizational skills

Multitasking

Job description

At Peace Healthcare Agency is seeking an experienced Intake Coordinator to join our growing home healthcare team. The ideal candidate is organized, compassionate, and capable of handling intake calls, gathering client information, and guiding families through the admission process.

Must be Spanish-speaking and fluent in English, with prior healthcare intake or coordination experience. Responsibilities include coordinating assessments, maintaining confidential records, and collaborating with