Bilingual Pediatric Client Services Specialist

Premier Pediatric Therapy; Marshall (TX); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

BCBS Medical Insurance

Dental Insurance

Vision Insurance

Aflac

401K plan

8-day paid holiday

PTO

Job summary

Premier Pediatric Therapy is seeking a Bilingual Client Services Team Representative. The role requires fluency in English and Spanish, excellent time management, and the ability to work under minimal supervision in a fast-paced setting. Schedule offers full-time and part-time options, Monday–Friday, with a flexible window between 8:00 a.m.

and 5:00 p.m. The position starts at $14.00–$17.00 per hour and includes benefits such as BCBS Medical Insurance, Dental, Vision, Aflac, 401K, paid holidays,

Qualifications

• Bilingual required: fluent in English and Spanish.
• Excellent communication and organizational skills.
• Ability to work in a fast-paced environment.
• 1 year of medical office experience.

Responsibilities

• Answer phone calls and emails, greet patients and prospective patients, and remind them of upcoming appointments.
• Schedule patients with clinical staff in a timely manner. Communicate with patient families, service coordinators, and referral sources.
• Follow up with MD offices and insurance companies to confirm receipt of faxes and for authorization status.
• Demonstrate customer service excellence in every encounter and provide a high level of compassionate customer service.

Skills

Bilingual English/Spanish

Customer service

Communication skills

Organizational skills

Fast-paced environment

Education

1 year of medical office experience

Job description

Premier Pediatric Therapy is seeking a Bilingual Client Services Team Representative. The role requires fluency in English and Spanish, excellent time management, and the ability to work under minimal supervision in a fast-paced setting. Schedule offers full-time and part-time options, Monday–Friday, with a flexible window between 8:00 a.m.

and 5:00 p.m. The position starts at $14.00–$17.00 per hour and includes benefits such as BCBS Medical Insurance, Dental, Vision, Aflac, 401K, paid holidays,