Bilingual Pediatric Client Services Coordinator

Premier Pediatric Therapy; Marshall (TX); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

BCBS Medical Insurance

Dental Insurance

Vision Insurance

Aflac

401K plan

8 paid holidays

PTO

Job summary

Premier Pediatric Therapy is seeking a Bilingual Client Services Team Representative to join our team in Texas. The role involves handling inquiries, scheduling with clinical staff, and maintaining excellent patient communications in a fast-paced setting.

The ideal candidate is fluent in English and Spanish, possesses strong time-management skills, and can work with minimal supervision in a busy office. Full-time and part-time options are available, with scheduling between 8:00 a.m. and 5:00 p.m.

Qualifications

• Bilingual fluency in English and Spanish required.
• Excellent communication and organizational skills.
• Ability to work in a fast-paced environment and manage time effectively.

Responsibilities

• Answer phone calls and emails, greet patients and prospective patients, and remind them of upcoming appointments.
• Schedule patients with clinical staff in a timely manner; communicate with families, service coordinators, and referral sources.
• Follow up with MD offices and Insurance companies to confirm receipt of faxes and authorization status.
• Demonstrate customer service excellence in every encounter.

Skills

Bilingual English/Spanish

Excellent communication

Time management

Job description

Premier Pediatric Therapy is seeking a Bilingual Client Services Team Representative to join our team in Texas. The role involves handling inquiries, scheduling with clinical staff, and maintaining excellent patient communications in a fast-paced setting.

The ideal candidate is fluent in English and Spanish, possesses strong time-management skills, and can work with minimal supervision in a busy office. Full-time and part-time options are available, with scheduling between 8:00 a.m. and 5:00 p.m.