Bilingual Client Services Specialist (Medical Office)

Premier Pediatric Therapy Home Health; Marshall (TX); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K plan

Paid holidays

Paid time off

Job summary

Premier Pediatric Therapy is seeking a Bilingual Client Services Team Representative to join our team in Texas. This role requires handling calls and emails, scheduling appointments, and coordinating with clinical staff, in a fast-paced environment.

Full-time or part-time options available with hours between 8:00 a.m. and 5:00 p.m. Must be fluent in English and Spanish. Starting pay is $14.00–$17.00 per hour, plus BCBS Medical, Dental, Vision, 401K, PTO, and paid holidays.

Qualifications

• 1 year of medical office experience.
• Fluent in English and Spanish.
• Exceptional time management and multitasking abilities.

Responsibilities

• Answer calls and emails, greet patients, remind of upcoming appointments.
• Schedule patients with clinical staff; communicate with families and referral sources.
• Follow up with MD offices and insurers for fax receipts and authorization status.
• Provide exceptional, compassionate customer service.

Skills

Customer service attitude

Excellent communication

Organizational skills

Education

1 year medical office experience

Job description

Premier Pediatric Therapy is seeking a Bilingual Client Services Team Representative to join our team in Texas. This role requires handling calls and emails, scheduling appointments, and coordinating with clinical staff, in a fast-paced environment.

Full-time or part-time options available with hours between 8:00 a.m. and 5:00 p.m. Must be fluent in English and Spanish. Starting pay is $14.00–$17.00 per hour, plus BCBS Medical, Dental, Vision, 401K, PTO, and paid holidays.