Bilingual Client Services Specialist (English/Spanish)

Spectrum of Hope; Marshall (TX); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

BCBS Medical Insurance

Dental Insurance

Vision Insurance

Aflac

401K plan

8-day paid holiday

PTO

Job summary

Premier Pediatric Therapy is seeking a Bilingual Client Services Team Representative in Texas. The role requires the ability to work under minimal supervision in a fast-paced environment and to manage time effectively. Schedule: full-time and part-time options, Monday–Friday, 8:00 a.m.–5:00 p.m.

Starting pay: $14.00–$17.00 per hour. Duties include answering calls and emails, greeting patients, scheduling with clinical staff, coordinating with families and referral sources, and following up with

Qualifications

• Bilingual in English and Spanish required.
• Excellent communication and organizational skills.
• Ability to work in a fast-paced environment.
• 1 year of medical office experience.

Responsibilities

• Answer phone calls and emails, greet patients and prospective patients, and remind them of upcoming appointments.
• Schedule patients with clinical staff in a timely manner and communicate with families, service coordinators, and referral sources.
• Follow up with MD offices and insurance companies to confirm receipt of faxes and authorization status.
• Demonstrate customer service excellence in every encounter.

Skills

Bilingual (English/Spanish)

Customer service

Communication skills

Organizational skills

Job description

Premier Pediatric Therapy is seeking a Bilingual Client Services Team Representative in Texas. The role requires the ability to work under minimal supervision in a fast-paced environment and to manage time effectively. Schedule: full-time and part-time options, Monday–Friday, 8:00 a.m.–5:00 p.m.

Starting pay: $14.00–$17.00 per hour. Duties include answering calls and emails, greeting patients, scheduling with clinical staff, coordinating with families and referral sources, and following up with