Bilingual Administrative Assistant

Medcarepediatric; Houston (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

Paid Holidays

401(k) Plan

Referral Bonus

Mentorship Program

Career Growth

Job summary

MedCare Pediatric is seeking a bilingual Administrative Assistant to support daily clinic operations and front-desk tasks. You will greet patients, manage scheduling, and assist with intakes, paperwork, and payments. Translation between English and Spanish will be essential to serve families and staff.

The ideal candidate communicates clearly, stays organized in a busy setting, and maintains compassionate, professional interactions with families. This role is full-time and based at the clinic.

Qualifications

• Fluent in English and Spanish with ability to translate between both languages.
• Strong verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Professional, friendly and compassionate demeanor.

Responsibilities

• Provide front desk coverage, greet patients and families, and maintain a welcoming clinic environment.
• Answer, screen, and route phone calls, emails, and voicemail messages.
• Assist with patient check-in, intakes, and admission paperwork.
• Collect patient co-pays, provide receipts, and complete required reporting.
• Assist with scheduling and make minor daily schedule changes as needed.
• Provide Spanish-English translation support for patients, families, and staff.
• Coordinate communication between patients, families, therapists, schedulers, and the Business Office.
• Maintain accurate patient charts, clinical records, files, and communication notes.

Skills

English & Spanish

Verbal communication

Written communication

Organizational skills

Multitasking

Customer service

Education

Bachelor's degree or equivalent

Job description

At MedCare Pediatric, we believe exceptional care starts with exceptional people. We provide personalized, one-on-one pediatric therapy and ABA services, partnering closely with families to help children reach their fullest potential. Our team is compassionate, collaborative, and committed to making a meaningful difference every day.

We are seeking a Bilingual Administrative Assistant to support the daily operations of our pediatric therapy clinic. In this role, you will provide essential administrative and front-desk support to ensure a smooth and positive patient experience.

• Provide front desk coverage, greet patients and families, and maintain a welcoming clinic environment.
• Answer, screen, and route phone calls, emails, and voicemail messages.
• Assist with patient check-in, intakes, and admission paperwork.
• Collect patient co-pays, provide receipts, and complete required reporting.
• Assist with scheduling and make minor daily schedule changes as needed.
• Provide Spanish-English translation support for patients, families, and staff.
• Coordinate communication between patients, families, therapists, schedulers, and the Business Office.
• Maintain accurate patient charts, clinical records, files, and communication notes.
• Communicate with therapists regarding documentation, cancellations, and other service-related needs.

Required:

• Fluent in English and Spanish, with the ability to accurately communicate and translate between both languages.
• Strong verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Professional, friendly, and compassionate demeanor.
• Ability to multitask, prioritize, and work effectively in a busy clinic setting.
• Available to work Full Time Monday–Friday, 9:30 AM–6:00 PM

Preferred:

• Bachelor's degree or equivalent education and experience
• Previous medical office, pediatric, rehabilitation, or administrative experience

• Medical, Dental, Vision, Life, Short- and Long-Term Disability Insurance
• Paid Time Off & Paid Holidays
• 401(k) Retirement Plan
• Employee Referral Bonus Program
• Mentorship Program & Career Growth Opportunities

Join a compassionate team dedicated to helping children and families receive quality therapy services. We offer a supportive work environment, opportunities for professional growth, and the chance to make a meaningful impact every day.