Bilingual Payments CSR (English/Spanish)

Paymentus; Charlotte (NC); Vor Ort; USD 35.000 - 45.000; Vollzeit

Zusammenfassung

A leading payment solutions provider in Charlotte, NC, is seeking a Customer Service Representative. The role entails processing payments, assisting customers with inquiries, and collaborating with various departments to enhance client satisfaction. Candidates should have at least two years of customer service experience and be proficient in both English and Spanish. This is a full-time job operating in a professional office environment, requiring regular attendance and the ability to work on holidays as needed.

Qualifikationen

• Minimum two years of customer service experience.
• High school diploma or equivalent required.
• Experience in an inbound call center is preferred.

Aufgaben

• Process payments for clients' customers.
• Assist customers with questions and procedures.
• Collaborate with various departments to enhance client satisfaction.

Kenntnisse

Customer service experience

Proficient in English

Proficient in Spanish

Inbound call center experience

Ausbildung

High school diploma

Jobbeschreibung

A leading payment solutions provider in Charlotte, NC, is seeking a Customer Service Representative. The role entails processing payments, assisting customers with inquiries, and collaborating with various departments to enhance client satisfaction. Candidates should have at least two years of customer service experience and be proficient in both English and Spanish. This is a full-time job operating in a professional office environment, requiring regular attendance and the ability to work on holidays as needed.