Bilingual Receptionist – Insurance & Customer Care Support

Mysfrep; Charlotte (NC); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Free food & snacks

Paid time off

Job summary

A leading insurance agency in Charlotte, NC is looking for a motivated receptionist to join their team. The ideal candidate will be organized and have strong customer service skills. Responsibilities include greeting customers, managing appointments, and assisting with inquiries. Bilingual candidates (Spanish) are encouraged to apply. Compensation offers $16.00 - $18.00 per hour, plus performance bonuses and additional benefits.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Ability to multitask and stay organized.

Responsibilities

• Greet customers warmly and direct them appropriately.
• Manage appointment scheduling and communications.
• Assist in maintaining customer records.

Skills

Customer service experience

Communication skills

Organizational abilities

Multitasking skills

Sales engagement

Microsoft Office proficiency

Basic CRM knowledge

Bilingual (Spanish)

Job description

A leading insurance agency in Charlotte, NC is looking for a motivated receptionist to join their team. The ideal candidate will be organized and have strong customer service skills. Responsibilities include greeting customers, managing appointments, and assisting with inquiries. Bilingual candidates (Spanish) are encouraged to apply. Compensation offers $16.00 - $18.00 per hour, plus performance bonuses and additional benefits.