Bilingual Patient Services Specialist (Front Desk)

Vista Community Clinic; Oceanside (CA); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Competitive compensation & benefits

Medical, dental, vision

Company-paid life insurance

Flexible spending accounts

403(b) retirement plan

Job summary

Vista Community Clinic in Oceanside, CA is seeking a friendly front desk associate to greet patients, verify insurance, and manage scheduling. The role requires one year of medical/dental office experience and bilingual English/Spanish communication. You will handle eligibility screening and complete necessary paperwork with a focus on accuracy and customer service.

Join a nonprofit, patient-centered clinic with competitive benefits and opportunities for growth in a collaborative environment.

Qualifications

• High school graduate or equivalent.
• One year experience in a medical or dental office.
• Experience in verifying and billing insurance/program eligibility
• Bilingual English/Spanish

Responsibilities

• Greet patients in-person and via telephone
• Verify insurance eligibility and copy insurance cards
• Perform financial and eligibility screening for clinic programs
• Print daily schedule and confirm next day’s appointments
• Complete appropriate paperwork as needed for patients: school excuses, Head Start forms, etc.
• Make follow-up appointments for referrals from other sites
• Call, reschedule and mail letters to all N/S patients
• Responsible for patients checking in through completing encounters, personal records forms, etc.

Skills

Bilingual English/Spanish

Customer service

Communication skills

Typing 35 WPM

Education

High school diploma or equivalent

Tools

NextGen

Practice Management software

Job description

Vista Community Clinic in Oceanside, CA is seeking a friendly front desk associate to greet patients, verify insurance, and manage scheduling. The role requires one year of medical/dental office experience and bilingual English/Spanish communication. You will handle eligibility screening and complete necessary paperwork with a focus on accuracy and customer service.

Join a nonprofit, patient-centered clinic with competitive benefits and opportunities for growth in a collaborative environment.