Bilingual Patient Access Specialist

Vista Community Clinic; Vista (CA); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, vision

Company-paid life insurance

Flexible spending accounts

403(b) retirement plan

Job summary

Vista Community Clinic (VCC) is seeking a bilingual front desk receptionist to greet callers, schedule appointments, and manage patient information at our Vista, CA clinic. The role emphasizes courteous service and accurate data entry, supporting efficient patient flow across multiple departments.

The ideal candidate will have six months of customer service experience, strong communication skills, and proficiency with Microsoft Office.

Qualifications

• Bilingual English/Spanish required.
• Six months of office or customer service experience required.
• Strong data entry and communication skills.

Responsibilities

• Greet callers and handle inquiries and appointments via telephone in a professional manner.
• Enter accurate demographic and insurance information in the system.
• Verify and update patient insurance details and demographic data.
• Schedule appointments for all clinics and manage the daily calendar.
• Maintain clean and orderly work stations and waiting areas.
• Assist with coverage for lunch/illness/vacation as needed.

Skills

Bilingual English/Spanish

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Vista Community Clinic (VCC) is seeking a bilingual front desk receptionist to greet callers, schedule appointments, and manage patient information at our Vista, CA clinic. The role emphasizes courteous service and accurate data entry, supporting efficient patient flow across multiple departments.

The ideal candidate will have six months of customer service experience, strong communication skills, and proficiency with Microsoft Office.