Bilingual Patient Experience Specialist

Vista Community Clinic; Vista (CA); Sur place; USD 30 000 - 32 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision coverage

Company-paid life insurance

403(b) retirement plan

Résumé du poste

Vista Community Clinic is seeking a front desk/clinic support professional in Vista, CA. You will greet patients, verify insurance, handle scheduling, and assist with clerical tasks to ensure smooth clinic operations.

The ideal candidate has at least one year of medical or dental office experience, strong customer service, and bilingual English/Spanish skills. Proficiency with NextGen or similar systems is a plus, and compensation ranges from $22 to $23 per hour with benefits included.

Qualifications

• High school diploma or equivalent is required.
• One year experience in a medical or dental office is preferred.
• Bilingual English/Spanish required or strongly preferred.

Responsabilités

• Greet patients in-person and via telephone.
• Verify insurance eligibility and copy insurance cards.
• Perform financial and eligibility screening for clinic programs.
• Print daily schedule and confirm next day’s appointments.
• Complete paperwork for patients (e.g., school excuses, Head Start forms).
• Schedule referrals and reschedule as needed.
• Contact patients by phone, mail, and letter as required.
• Assist with check-in and collect encounters and forms.

Connaissances

Customer service

Bilingual English/Spanish

Typing 35 WPM

Phone etiquette

Formation

High school diploma or equivalent

Outils

Practice Management software

Electronic Dental Records (NextGen)

Electronic Medical Records (NextGen)

Microsoft Office

Description du poste

Vista Community Clinic is seeking a front desk/clinic support professional in Vista, CA. You will greet patients, verify insurance, handle scheduling, and assist with clerical tasks to ensure smooth clinic operations.

The ideal candidate has at least one year of medical or dental office experience, strong customer service, and bilingual English/Spanish skills. Proficiency with NextGen or similar systems is a plus, and compensation ranges from $22 to $23 per hour with benefits included.