Patient Services Lead & Front Desk Supervisor

Vista Community Clinic; Vista (CA); Presencial; USD 32.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive compensation & benefits

Medical, dental, vision

Company-paid life insurance

Flexible spending accounts

403(b) retirement plan

Descripción de la vacante

Vista Community Clinic is seeking a capable front desk/PSR staff member to greet patients, verify insurance, and manage daily scheduling. The role focuses on accurate data collection, patient eligibility, and coordinating appointments across the clinic network.

The ideal candidate has at least three years of medical/dental front desk experience, is bilingual in English and Spanish, and can deliver exceptional customer service while supporting clinic operations.

Formación

• Bilingual English/Spanish required.
• High school graduate or equivalent required.
• Minimum three years’ medical/dental office experience.
• Experience with insurance billing is not specified for this role.
• Excellent customer service and communication skills are essential.

Responsabilidades

• Greet patients in-person and via telephone.
• Verify insurance eligibility and copy insurance cards.
• Perform financial and eligibility screening for clinic programs.
• Print daily schedule and confirm next day’s appointments.
• Complete appropriate paperwork for patients (e.g., school excuses).
• Make follow-up appointments for referrals from other sites.
• Schedule and reschedule appointments and communicate with patients as needed.
• Assist with front desk duties and PSR-related responsibilities.

Conocimientos

Bilingual English/Spanish

Excellent customer service

Type 35 WPM

Educación

High school graduate or equivalent

Descripción del empleo

Vista Community Clinic is seeking a capable front desk/PSR staff member to greet patients, verify insurance, and manage daily scheduling. The role focuses on accurate data collection, patient eligibility, and coordinating appointments across the clinic network.

The ideal candidate has at least three years of medical/dental front desk experience, is bilingual in English and Spanish, and can deliver exceptional customer service while supporting clinic operations.