Bilingual Patient Services Specialist

Family Health Center at NYU Langone; New York (NY); On-site; USD 46,000 - 56,000; Full time

Job summary

Family Health Centers at NYU Langone in Brooklyn is seeking a Patient Services Associate for Rehab 60th Street who is bilingual in Spanish. The role combines registration, appointments, and cashiering with a focus on welcoming patients and ensuring accurate data entry while maintaining confidentiality.

You will work with a healthcare team, assist with translations as needed, verify demographics, schedule follow-ups, and support flow of visits from arrival to discharge.

Qualifications

• HS Diploma required.
• 2+ years relevant experience.
• Strong customer service and communication skills.
• Proficient in MS Excel, Word, and Outlook.
• Familiarity with an office setting.

Responsibilities

• Greet patients and maintain excellent customer service.
• Provide translation as needed to facilitate interactions.
• Verify demographics, registrations and appointments.
• Process insurance eligibility verification and cashiering tasks.
• Support patient flow from arrival to discharge and follow-ups.
• Maintain confidentiality of patient information.

Skills

Strong customer service

Communication skills

MS Excel/Word/Outlook

Education

High School Diploma

Job description

Family Health Centers at NYU Langone in Brooklyn is seeking a Patient Services Associate for Rehab 60th Street who is bilingual in Spanish. The role combines registration, appointments, and cashiering with a focus on welcoming patients and ensuring accurate data entry while maintaining confidentiality.

You will work with a healthcare team, assist with translations as needed, verify demographics, schedule follow-ups, and support flow of visits from arrival to discharge.