Bilingual Patient Services Rep - Front Desk

Lange Recruiting; Harrisonburg (VA); On-site; USD 22,000 - 25,000; Full time

Job summary

Blue Ridge Urological in Harrisonburg, VA seeks a Bilingual Patient Services Representative for the front office. This full‑time role handles patient check‑ins, scheduling, and greeting visitors, with emphasis on bilingual translation and excellent service in a busy medical setting.

The position supports patient care from arrival to checkout, requiring attention to detail and dependable attendance in a team‑oriented environment.

Qualifications

• Bilingual required (English/Spanish) with clinical translation ability.
• Excellent phone and communication skills.
• Detail-oriented with dependable attendance.

Responsibilities

• Answer and route incoming telephone calls
• Greet and check in visitors and patients with a warm, professional attitude
• Register new patients and schedule appointments
• Check patients in and out efficiently
• Collect copayments
• Sort and send outgoing mail

Skills

Bilingual English/Spanish

Phone communication

Customer service

Attention to detail

Reliability

Education

Certified Medical Assistant (CMA) preferred

Job description

Bilingual Patient Services Representative – Front Office (Harrisonburg, VA)

Pay: $16–$18 per hour | Private Urology Practice | Full-Time

Join Our Team!

Our busy surgical practice is looking for an energetic, friendly, and reliable Patient Services Representative to be the welcoming face of our front office. If you love working with people, thrive in a fast-paced medical setting, and take pride in getting the details right, we'd love to meet you!

This is more than just a front-desk job — you'll be a key part of our patients' care experience from the moment they walk through the door.

What You'll Do

• Answer and route incoming telephone calls
• Greet and check in visitors and patients with a warm, professional attitude
• Register new patients and schedule appointments
• Check patients in and out efficiently
• Collect copayments
• Sort and send outgoing mail

  What We're Looking For

  • Outgoing, friendly personality with excellent phone and communication skills
  • Bilingual required(English/Spanish) — comfortable translating in a clinical setting
  • Certified Medical Assistant (CMA) preferred, but not required
  • Strong attention to detail and accuracy
  • Dependable, with regular and reliable attendance — this is essential to keeping our office running smoothly
  • Team player who works well in a collaborative, supportive environment

  Our Culture

  We're proud to be:

  • Detail-oriented — we focus on quality and precision in everything we do
  • Stable — a well-established practice with strong, dependable processes
  • People-oriented — we support one another and value fairness
  • Team-oriented — we succeed through cooperation and collaboration

  About Blue Ridge Urological

  For over 65 years, Blue Ridge Urological has enjoyed a reputation as the leading provider of urological services to the residents of Northwestern Virginia. This busy and successful private practice specializes in providing minimally invasive surgery, advanced procedures and proven techniques to help patients overcome urology problems quickly and comfortably.

  Join a practice where your bilingual skills and people-first attitude will make a real difference in patients' lives every single day — all while being part of a stable, supportive team that has your back.