Bilingual Patient Services Rep — Dental Office & Benefits

Chord Specialty Dental Partners; Smyrna (TN); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical and Vision Insurance

Dental Coverage

401(k) Plan with Company Match

Generous Paid Time Off and Holidays

Employee Referral Program

Big savings, big perks: Employee DISc

Pet Insurance

Cutting-edge Technology and Training

Life and Disability Insurance Options

Job summary

Cumberland Pediatric Dentistry and Orthodontics in Smyrna, TN is seeking a Patient Services Representative to be the first point of contact and deliver an unsurpassed patient experience. The role handles check-ins, documents, and billing inquiries while ensuring smooth front-desk operations.

Applicants should have insurance verification experience and dental office familiarity; bilingual skills (Spanish or Arabic a plus) are welcomed.

Qualifications

• Insurance verification experience required.
• Dental office experience preferred.
• Bilingual preferred.

Responsibilities

• Deliver excellent customer service
• Check patients in and obtain all required documents
• Collect co-payments and verify insurance coverage
• Respond to patient billing or financial inquiries, directing to appropriate departments
• Schedule and confirm patients appointments
• Answer telephones and prepare new patient charts neatly and accurately
• Scan documents and essential paperwork to the practice management system

Skills

Insurance verification experience

Dental office experience

Bilingual

Job description

Cumberland Pediatric Dentistry and Orthodontics in Smyrna, TN is seeking a Patient Services Representative to be the first point of contact and deliver an unsurpassed patient experience. The role handles check-ins, documents, and billing inquiries while ensuring smooth front-desk operations.

Applicants should have insurance verification experience and dental office familiarity; bilingual skills (Spanish or Arabic a plus) are welcomed.