Pediatric Front Desk Specialist - Friendly Patient Care

Chord Specialty Dental Partners; Wilmington (DE); Vor Ort; USD 22.000 - 31.000; Vollzeit

Benefits dieser Stelle

Medical and Vision Insurance

Dental Coverage

401(k) Plan with Company Match

Paid Time Off and Holidays

Employee Referral Program

Employee discounts

Pet Insurance

Technology and Training

Life and Disability Insurance Options

Zusammenfassung

Children’s Dental Health in Wilmington, DE seeks a Patient Services Representative to be the first point of contact for patients and families, delivering exceptional service from check-in to check-out in a fast-paced pediatric dental environment.

The role requires strong customer service, good communication, and willingness to learn on the job. Bi-lingual (Spanish/English) is preferred and experience in a dental front desk is beneficial.

Qualifikationen

• Bi-Lingual preferred (Spanish and English).
• Motivated and willing to learn on the job.
• Experience working in the front desk area of a medical/dental practice preferred.
• Strong customer service skills; ability to communicate well.
• Demonstrated desire to work with children in a pediatric setting.
• Experience scheduling appointments, verifying insurance, collecting co-pays, and answering multiple phone lines.

Aufgaben

• Provide welcoming, prompt, and respectful customer service patients and families upon arrival and dismissal.
• Serve as a liaison between patients and support staff by preparing patient charts before check-in and keeping the office and all records, reports, and other correspondence organized.
• Filing and scanning medical documents and office forms as directed.
• Verifying all patient demographic, health, pharmacy, and insurance information.
• Schedule and confirm patient appointments.
• Cleaning the front office work area and other maintenance assignments as directed.

Kenntnisse

Bi-Lingual (Spanish and English)

Customer service

Communication skills

Scheduling appointments

Insurance verification

Phone handling

Jobbeschreibung

Children’s Dental Health in Wilmington, DE seeks a Patient Services Representative to be the first point of contact for patients and families, delivering exceptional service from check-in to check-out in a fast-paced pediatric dental environment.

The role requires strong customer service, good communication, and willingness to learn on the job. Bi-lingual (Spanish/English) is preferred and experience in a dental front desk is beneficial.