Bilingual Front Desk - Dental Patient Services & Billing

University of Southern California; Los Angeles (CA); On-site; USD 26,000 - 36,000; Full time

Job summary

University of Southern California's Herman Ostrow School of Dentistry seeks a Patient Services Representative to welcome patients, process full-service check-in, verify insurance, and reconcile accounts in a fast-paced environment.

The role emphasizes friendly, customer-focused service; the candidate should have 2-5 years in a dental clinic front office, knowledge of dental management systems (axiUm or Dentrix), bilingual in English and Spanish, and a high school or equivalent with an associate

Qualifications

• Preferred Education: Associate’s degree.
• Preferred Experience: 2-5 years working front office in a Dental Clinic.
• Working knowledge of dental management systems, preferably axiUm or Dentrix.
• Experience in consumer-side healthcare environment.
• Bilingual in English & Spanish.

Responsibilities

• Performs a variety of administrative duties in a dental clinic or practice.
• Provides assistance to patients and to management.
• Checks in patients.
• Verifying insurance eligibility.
• Reconciling patient accounts and financial transactions.

Skills

Customer service

Multitasking

Professional communication

Bilingual English/Spanish

Education

Associate’s degree

Tools

Dentrix

axiUm

Job description

University of Southern California's Herman Ostrow School of Dentistry seeks a Patient Services Representative to welcome patients, process full-service check-in, verify insurance, and reconcile accounts in a fast-paced environment.

The role emphasizes friendly, customer-focused service; the candidate should have 2-5 years in a dental clinic front office, knowledge of dental management systems (axiUm or Dentrix), bilingual in English and Spanish, and a high school or equivalent with an associate